Frequently asked questions

It is a platform where you post a job request and receive quotes from local professionals: electricians, plumbers, renovation companies, furniture makers, cleaners and more.

Albania, Kosovo, North Macedonia, Montenegro and Greece. Each city has its own page with the professionals in the area.

Albanian and English. You can switch language from the menu at the top of any page.

Yes, completely. Posting a request, receiving quotes and chatting with professionals costs nothing.

Professionals buy credits and spend 2 credits to unlock your contact when a request interests them. There is no commission on the work and no subscription.

Up to 4 professionals can unlock the same request. Not all of them always send a quote, but you usually get several to compare.

Usually within a few hours. Until then you can edit or cancel it from the request page.

Yes. It is never shown publicly. Only the professional who unlocks your request sees it. Phone numbers and emails typed in the description are removed automatically.

30 days from approval, or until you mark it completed or cancel it.

No. You can decline them all. When you accept one, the others close automatically.

The professional directly, as you agree. The platform does not take payment for the work.

First talk to the professional in chat. If the problem remains, write to us via contact and you can report the professional; we review every report. We are not a party to the work agreement and cannot force a professional to redo the work, but we act on abuse.

Fill in the professional sign-up form with your business details, categories and cities. The team reviews the profile and notifies you by email.

2 credits. After your profile is approved you get 10 free credits. See credit pricing.

Open a dispute within 48 hours of the unlock, with the reason. If approved, the credits are returned to your wallet.

No. You only pay credits to unlock the contact.

By card through Stripe, or by bank transfer. For transfers, credits are added when we confirm the payment.

Yes. A PDF invoice is generated in your wallet after each confirmed payment.

On the login page choose "Forgot password" and you will receive a reset link by email.

From the "Privacy" menu of your account you can download a copy of your data and delete the account at any time. You cannot delete the account while a job is in progress.

Use the "Report" button on a request, profile or message, or write to us via contact.

Read the Security page for the concrete measures we apply and what you can do.