Credits and pricing
Clients pay nothing. Professionals buy credits and spend them only when they unlock a contact.
For clients
Posting a request, receiving quotes and chatting are free, with no time limit.
For professionals
- Each unlocked contact costs 2 credits.
- After your profile is approved you get 10 free credits.
- At most 4 professionals unlock the same request.
- Credits do not expire and there is no subscription.
Credit packages
| Package | Credits | contacts approx. | Price |
|---|---|---|---|
| Starter Pack | 10 | 5 | 9.90 EUR |
| Standard Pack | 25 | 12 | 19.90 EUR |
| Business Pack | 60 | 30 | 39.90 EUR |
Prices are one-off payments. You can pay by card (Stripe) or bank transfer; for transfers, credits are added as soon as we confirm the payment.
Disputes and refunds
If after unlocking the contact turns out to be invalid (wrong number, unreachable client), you can open a dispute within 48 hours of the unlock, explaining the reason. Our team reviews it and, if approved, the credits are returned to your wallet automatically. Credits are not refunded for other reasons, for example if the client chose another professional.
Invoices
A PDF invoice is generated after each confirmed payment and can be downloaded from your wallet. For invoices with your company details, fill in your tax number in your profile or write to us.